Dolores Street Community Services
  • SF, CA, USA
  • 24
  • Hourly
  • Full Time

Medical, paid sick leave and vacation accrual

Site/Program: Dolores Street Shelter Program

Reports to: Shelter Manager

Compensation: $24 per hour. Temporary.

Posting Date: Interviews to be scheduled on a rolling basis until position is filled.

Agency Description:

Dolores Street Community Services (DSCS) provides neighborhood-based shelter, housing, advocacy, and support for people seeking dignity, health, and hope in San Francisco. The Dolores Shelter Program (DSP) is one of seven different programs operated by DSCS. DSP is a 108-bed emergency shelter program. In June 2015 we opened a new LGBTQ shelter Jazzie's Place which is the first shelter of its kind in the United States.

Primary Responsibility:

Under the supervision of the Dolores Shelter Program Manager and the Shelter Manager, Shelter Monitors are responsible for the operation and security of the shelter site and the supervision of the shelter guests. We are currently seeking both full-time and part-time monitors. All shelters operate 7 days per week and staff work one of two shifts: 8 p.m.12 a.m. or 12 a.m.8 a.m. Available shifts may vary and hours may range between 18-40 hours per week.

Essential Duties and Responsibilities:

  • Facilitate daily check-in and check-out procedures of clients and other regular routines
  • Meet the physical demands of the position: stay awake during any assigned shift, lift approximately 30 pounds, navigate stairs and narrow work spaces, use a standard phone and computer, and work independently
  • Ensure safety and security within the shelter sites and respond to emergency situations, as necessary
  • Submit reports to management, as needed, using daily logs, forms, email, and phone calls
  • Occasionally assist with emergency shift coverage on short notice
  • Complete the assigned shifts as expected FT monitors are usually assigned a set schedule
  • Attend required staff meetings and trainings
  • Other duties as assigned and necessary



  • Ability to meet the physical demands of the position (see above)
  • Written and oral communication in English
  • Spanish speaking enough for instructions and basic communications, preferred (Fluency strongly preferred)
  • Basic computer proficiency (MS Word, e-mail)
  • High School Diploma or equivalent;
  • At least 2 years of experience providing services to low-income, homeless adults or day laborers, LGBT and/or immigrant communities
  • Volunteer experience, customer service experience and transferable skills will be considered.
  • COVID vaccination required.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Formerly homeless, former shelter participants, and LGBT individuals are strongly encouraged to apply.

NO PHONE CALLS OR IN-PERSON INQUIRIES. DSCS is an Equal Opportunity Employer.

Dolores Street Community Services is an equal-opportunity employer and seeks applicants of the greatest diversity possible, including women, people of color, lesbian/gay/bisexual/transgendered individuals

Dolores Street Community Services
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